Data control
User Data Deletion
Public instructions for revoking access and deleting data received by LD LATTE Analytics through platform APIs.
Never send a password, two-factor authentication code, client secret or access token by email.
Revoke access
- Open the security or connected applications settings of the relevant platform.
- Find LD LATTE Analytics and revoke access.
- Email [email protected] with the subject “Data Deletion Request”.
Include in the request
- the platform: Meta/Instagram, Google/YouTube, TikTok, VK or Pinterest;
- username or channel/page/account ID if known;
- the user’s corporate email;
- a request to delete data and disconnect the integration.
Timing and outcome
We acknowledge the request and may verify the requester’s identity and authority. After verification, OAuth tokens, account links and identifying data are normally deleted within 30 calendar days. Legally required records are restricted and retained only for the required period.
Information that may remain
De-identified aggregate statistics that cannot identify the user or reconstruct a token may remain in corporate reports. Backups may be deleted according to the rotation cycle and are not used for active processing after the request is completed.
Meta instructions
This URL is the public user data deletion instruction page for LD LATTE Analytics. A user may remove the application in Facebook or Instagram settings and submit an email request. Include the Meta User ID or business account where known.
Google instructions
Google/YouTube access can be revoked from the third-party access management page in the Google Account. Then email us to remove stored tokens and related data from internal systems.
Other platforms
For TikTok, VK and Pinterest, revoke the permission in the relevant platform settings and follow the process above.